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Privacy Policy

Enacted: May 10, 2026
Effective: May 10, 2026
Last revised: May 10, 2026

This English translation is provided for convenience. If there is any discrepancy, the Japanese version prevails.

The operator of GolfCounter (the "Operator") establishes this Privacy Policy (this "Policy") as follows regarding the handling of personal information in the mobile application "GolfCounter" (the "App"), the website "golf-counter.com" (the "Site"), and the services incidental to them (collectively, the "Service"), all provided by the Operator.

1. Information We Collect

In providing the Service, the Operator may collect the following information.

1.1 Information Provided by Users

  • Email address, display name, and profile image
  • Golf scores, number of putts, play dates, and round information
  • Information about the golf groups the User belongs to
  • Activity information such as comments, posts, and likes
  • Information the User enters when making an inquiry

1.2 Information Collected Automatically

  • OS type and version, device information, and language settings
  • Identifiers such as IP address, cookies, and advertising identifiers (IDFA / AAID)
  • App usage logs, access logs, screen transitions, and time spent
  • Crash reports and performance information
  • Location information based on the User's consent (used for features such as golf course suggestions)

1.3 Payment Information

Payments for Paid Plans are processed through the App Store / Google Play, and the Operator does not collect or store payment information such as credit card numbers. The Operator collects only the fact of purchase, the type of plan purchased, the date and time of purchase, the transaction ID, receipt information, and the like.

2. Purposes of Use

The Operator uses the information it collects for the following purposes:

  1. Providing, maintaining, protecting, and improving the Service
  2. Authenticating Users and managing accounts
  3. Providing Paid Plans and managing billing status
  4. Providing score recording, rankings, group features, and the like
  5. Responding to inquiries from Users
  6. Announcing new features, updates, campaigns, and the like
  7. Analyzing usage, creating statistical data, and improving the Service
  8. Publishing statistical information after processing and aggregating it in a form that does not identify individuals (such as the score statistics on the Site)
  9. Preventing fraudulent use and ensuring security
  10. Responding to violations of the terms and policies
  11. Other purposes incidental to the purposes above

3. Publication of Statistical Data

The Operator may publish score data and other data that Users record on the Service as statistical information on the Site and elsewhere, after processing and aggregating it in a form that does not identify individuals. The published information includes statistics such as average scores, score distributions, and achievement rates, and does not include information that can identify individual Users.

4. Provision to Third Parties

The Operator will not provide personal data to third parties without the consent of the User concerned, except in the following cases:

  1. When required by laws and regulations
  2. When it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the person concerned
  3. When it is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person concerned
  4. When it is necessary to cooperate with a national government agency or the like in carrying out affairs prescribed by laws and regulations, and obtaining the consent of the person concerned is likely to impede the execution of those affairs
  5. When personal data is provided in connection with the succession of a business
  6. When the provision constitutes joint use, entrustment, or other lawful provision under the Act on the Protection of Personal Information (Japan)

5. Entrustment and Provision to Third Parties in Foreign Countries

In providing the Service, the Operator entrusts the handling of personal data to the following service providers. These providers handle personal data under the Operator's supervision. With respect to providers located in foreign countries, the Operator provides personal data to them on the basis that the User's consent has been obtained.

Service provider / service used Information provided Country
Google LLC (Firebase Authentication / Cloud Firestore / Cloud Storage / Cloud Messaging / Crashlytics / Analytics / Performance Monitoring) Authentication information, User Data, access logs, crash reports, usage information, etc. United States and other regions designated by Google
Google LLC (Google Analytics 4) Access logs of the Site, cookies, identifiers, etc. United States
Apple Inc. (App Store, In-App Purchase) Purchase information, receipts, Apple ID (Store account) United States
Google LLC (Google Play, Google Play Billing) Purchase information, receipts, Google account United States
Cloudflare, Inc. (Cloudflare Pages) Access logs of the Site, IP addresses, etc. United States
Rakuten Group, Inc. (Rakuten Web Service, Rakuten Affiliate) Access information when a User uses Rakuten services via links on the Site Japan

For information on the personal information protection systems of the countries where each provider is located, please refer to the website of the Personal Information Protection Commission of Japan.

The Operator exercises necessary and appropriate supervision over these providers to ensure the secure management of personal data.

6. Use of Cookies and Similar Technologies

The Site uses Google Analytics 4 to analyze usage and improve the Service. Google Analytics 4 collects information on Users' usage through identifiers such as cookies; this information is collected anonymously and does not identify individuals.

Users can refuse cookies through their browser settings. However, in that case, some features of the Site may become unavailable.

For the terms of use and privacy policy of Google Analytics, please refer to Google's website.

7. Security Control Measures

The Operator takes the following measures to prevent leakage, loss, or damage of the personal information it handles and otherwise to ensure the secure management of personal information:

  • Organizational security measures: The Operator appoints a person responsible for handling personal information and clarifies the roles and responsibilities of those who handle personal information.
  • Human security measures: The Operator establishes points to note regarding the handling of personal information and provides necessary training to those who handle personal information.
  • Physical security measures: The Operator takes measures to prevent theft or loss of equipment, electronic media, and the like used to handle personal information.
  • Technical security measures: The Operator takes measures such as access control for information systems that handle personal information, prevention of unauthorized access, and encryption of communications.
  • Understanding the external environment: When handling personal data in a foreign country, the Operator takes necessary and appropriate measures for secure management after understanding that country's personal information protection systems and the like.

8. Requests for Disclosure of Retained Personal Data

Under the Act on the Protection of Personal Information (Japan), Users may request the Operator to notify them of the purposes of use of retained personal data, to disclose it, to correct, add to, or delete its content, to suspend its use, to erase it, or to stop providing it to third parties (collectively, "Disclosure, etc.").

Please send requests for Disclosure, etc. to the contact point listed at the end of this Policy. After verifying your identity, the Operator will respond without delay in accordance with laws and regulations.

For viewing, correcting, and deleting data that Users can do themselves from the Service's account settings, please first use the features in the App.

9. Deletion of Accounts and Data

Users may request deletion of their account and the User Data linked to it through a feature in the App or through the contact point. Upon receiving a deletion request, the Operator will promptly delete such data, except for information that must be retained under laws and regulations.

However, information that has been anonymized or compiled into statistics under Section 3 cannot be restored to a state that identifies individuals, and is therefore not subject to deletion.

10. Personal Information of Minors

Minors who use the Service should do so with the consent of a parent or guardian. If a child under 13 uses the Service, the parent or guardian should carefully review how personal information is handled.

11. Changes to This Privacy Policy

The Operator may change this Policy as necessary. The revised Policy takes effect when posted on the Site. Material changes will be announced separately through in-app notices, email, the Site, or the like.

12. Contact

For inquiries about this Policy or requests for Disclosure, etc. of personal information, please contact us using the details below.

  • Service name: GolfCounter
  • Operator: The operator of GolfCounter
  • Inquiry form: Contact us here

Related Pages

  • Terms of Service
  • Specified Commercial Transactions Act disclosure (Japanese)

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